Action Group
Concept Note
Building a stakeholder consultation process for “National Policy on ICT
in School Education”
Champion- Jayalakshmi Chitoor
This proposal seeks to work over the next year or so with the United Nations Solution Exchange
ICT for Development Community of Practice. The proponents of the Action Group include –
Centre for Science, Development and Media Studies (CSDMS) (www.csdms.in) , Global e-
Schools and Communities Initiative (GeSCI) (www.gesci.org) and Ministry of human resources
development (MHRD). The proposal seeks to define a national consultation process combining
online thematic conference/e-discussion clubbed with several regional consultations on issues
that have to be collated towards providing a consultative and participatory policy development
process.
The ICTD CoP collaboration aims to bring together the expertise of over 1400 members of the
community which brings together multi-stakeholders within the ICT for education sub-domain
and beyond. This would add value to the process of consultation.
The current maturity of the facilitation and expertise gathering role that SE-ICTD group has
played makes this a timely opportunity for the process, already initiated since the past 18 months
or so to a logical crystallisation stage for the policy formulation process.
INTRODUCTION – NEED FOR A POLICY ON ICT IN SCHOOL EDUCATION
There is really no need to restate the growing role of ICTs in enhancing the process and outcome
of School Education. It is a well accepted fact that the effective usage of ICTs in the classroom is
correlated to positive academic outcomes, including higher test scores, better attitudes towards
schools, and better understanding of abstract concepts. A longitudinal study of a statewide
experiment with classroom computers found that those most in need of help – low-income, lowachieving
students, and students with disabilities – made the most gains.
In addition to better performance in traditional measures of academic achievement, a secondary
benefit of ICTs in education is a new generations’ familiarisation with the technologies that have
become integral components of the modern world. However, despite the positive impacts
emerging from the integration of ICTs – improvements in teaching, learning and administration,
there is a growing awareness among Ministries of Education (MoE), Schools and practitioners of
the inherent risk factors involved: costly deployments; poor planning; lack of coordination, and
lack of correspondence to educational objectives. To increase the potential impact of ICTs in the
education system these risk factors must be reduced.
1. BUILDING THE CASE FOR A NATIONAL ICT IN EDUCATION POLICY
India’s situation is unique in several ways: while on the one hand, India has a robust IT sector
with sufficient human resource capacity to meet the demands of economic growth, it must also
face the realities of inequity represented by approximately 35 million out-of-school children – the
largest population of its kind in the world.
The Government of India has several National as well as State specific schemes that run
concurrent to a large number of privately led ICT initiatives across India. India can now boast the
world’s largest number of pilot ICT initiatives on the ground: the consequence of this proliferation
of schemes and initiatives has left Indian schools in the position of being testing grounds for ICT
initiatives.
There is a prevailing assumption today that technologies, in and of themselves, represent the
greatest challenge in the effective integration of ICTs into education. However, technologies,
regardless of issues of infrastructure and expense, present the least costly and least complicated
element to be considered in a series of elements that can result in these technologies becoming
sustainable and beneficial.
The reality is that effective integration of ICTs into education systems is far more complicated, as
it involves:
- A rigorous analysis of educational objectives and a changing educational environment.
- A realistic understanding of the potential of technologies.
- A purposeful consideration of the pre- and co-requisites of the effectiveness of ICTs for
education.
- The prospects of this process within the dynamics of educational change and reform.
The process of integrating ICTs into educational systems and activities can be arbitrary, ad hoc
and disjointed -- leading to ineffective, unsustainable and wasteful investments. On the other
hand, a comprehensive set of analytical, diagnostic and planning tools can force a certain
discipline on the process 1.
SPECIFIC OBJECTIVES
In recognition of the need to develop an appropriate and deliberate policy to enhance the role of
ICT in education and poverty eradication, the Department of Education, MHRD, GoI, has decided
to initiate a consultative and participatory process to formulate the national ICT in Education
Policy for India. The Global e-Schools and Communities Initiative, (GeSCI) founded by the United
Nations ICT Task Force will provide strategic assistance to the Department of Education in the
process of Policy Formulation. The partnership will work on the following:
- Developing an appropriate framework to support the effective deployment and integration
of ICTs in the Education system.
- Providing a platform for dialogue amongst all relevant stakeholders to ensure alignment of
plans, programmes and projects.
- Evolving a strategy for leveraging economies of scale in procurement of standard content,
equipment and services, and leveraging resources from other partners.
- Evolving a mechanism to ensure that knowledge, expertise and skills are shared across all
states and territories.
- Building in-house capacities within the MoE to conduct regular updates for ensuring a
dynamic and live policy.
Approach
- An efficient demand-driven ‘end-to-end’ system, based on strong partnership and
close co-ordination, is the key to achieving real impact:

The MHRD will create operating mechanisms for effective policy formulation,
adoption and implementation processes, through committees and task forces
drawing on the existing expertise across thematic areas.
- A national consultative process to understand the needs, challenges and issues of the
states and union territories and other stakeholders at large will be initiated through
several partnerships. This consultative process could take the form of online
consultations and regional workshops in key areas and meetings with key
stakeholders, commissioned studies and surveys.
- The collated learning will provide recommendations to MHRD to enable a
participatory policy formulation. Since both technology and processes will be
dynamic, the consultations will continue as a dynamic expertise sharing mechanism.
Expectation from the Solution Exchange ICTD community
This proposal seeks to obtain the buy-in of the ICTD community,
and active participation and identification of regional/state level
champions to further the consultations to the length and breadth of
this country.
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